Please be aware that we have experienced some unavoidable supply chain challenges. As a result several flavours will be temporarily out of stock. Our suppliers have assured us that the problem has now been resolved but manufacturing lead times mean the shortage will continue over this month. We are reviewing our processes and suppliers to ensure this does not happen again. We sincerely apologise but urge you not to delay placing any orders at this point and consider revisiting your Momenta TDR booklet or asking your Coach at your next session for ideas to vary available flavours
How to order
If you're a patient on a Momenta NHS Type 2 Diabetes Remission programme, follow the steps to order your meals.
Copy your Habitual voucher code from your Momenta email
Habitual meals contain a balance of both micro and macronutrients, to keep you full and healthy whilst on a total diet replacement programme. The ingredients for each meal can be found by clicking into the product on our shop.
Habitual meals are free from nuts, sesame, and shellfish. Please check for other allergens under the ingredients listed in each product listing in the meal shop.
This will depend on which month of the programme you're in. You can check how many cartons you'll need to order by scrolling up to the previous section which outlines how many meals you'll need, and when. Habitual meals are ordered in cartons, each of which contains 7 single-serve meals.
Please note that your code will only allow you to purchase the number of meals intended for that month.
No. If you're being prompted to pay at checkout, it's because you've added too many items to your basket. Please check the chart above to make sure you're ordering the correct number of meals for the month you're in.
Before getting in touch about your discount code, please ensure you are using a new code. Each code is single-use, so it will no longer work after you've used it once. You will receive a new code from Momenta for each order.
If you're still having issues with your code please contact Momenta at (0)845 257 7110 for assistance.
If you're having issues with your delivery, please contact the courier directly. You will receive tracking information directly from the courier, which you can use to manage your delivery and get in touch with them.
Orders placed before 1:30pm M-F will ship out the same day. Orders placed after 1:30pm, or over a weekend of bank holiday, will ship out the following business day. All orders are sent on a next day service, however please note that couriers do not guarantee next day delivery, so please contact the courier if you're experiencing issues with your delivery.
Damaged or incorrect orders will be replaced free or charge—in this case, please send a photo of the damage/incorrect order as well as your order number to momenta@tryhabitual.com.
Returns are not accepted on correct orders that arrive undamaged.
